Company Name: Hearing Professionals of Oregon LLC.
Location: 2149 Centennial Plaza #2, Eugene, OR 97404
1. Acceptance of Terms
By purchasing products, scheduling services, or communicating with Hearing Professionals of Oregon LLC, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
2. Products and Services
We provide hearing healthcare products and services, including:
- Hearing aids and accessories
- Hearing evaluations and consultations
- Device fittings, programming, and follow-up care
All services are delivered in compliance with applicable Oregon laws and professional standards.
3. Medical Disclaimer
Our hearing evaluations are intended for amplification and informational purposes only and do not replace a medical diagnosis. If you experience pain, sudden hearing loss, or other medical concerns, consult a licensed physician promptly.
4. Orders and Payments
- Prices are listed in U.S. dollars and are subject to change.
- Payment is due at the time of service unless financing arrangements are approved.
- We reserve the right to refuse or cancel orders at our discretion.
5. Oregon Hearing Aid Trial Period & Returns
In accordance with Oregon law:
- You are entitled to a minimum 30-day trial period for hearing aids.
- You may return the hearing aid within this period for a refund.
- A reasonable nonrefundable fee (as allowed by Oregon law) may be retained for services such as fitting and dispensing.
- The trial period and refund terms will be clearly disclosed in your purchase agreement at the time of sale.
Custom or special-order devices may have additional terms disclosed prior to purchase.
6. Warranty
- Hearing aids are covered by manufacturer warranties.
- Warranty terms vary by device and will be provided at purchase.
- Warranties do not cover damage caused by misuse, neglect, or unauthorized repairs.
7. Loss and Damage Policy
- Lost or damaged devices may be eligible for replacement under manufacturer loss/damage coverage (if applicable).
- Replacement fees and deductibles may apply.
8. Appointments and Cancellations
- Please provide at least 24 hours’ notice for cancellations or rescheduling.
- Missed appointments may incur a fee.
9. Insurance and Financing Disclaimer
- We may assist with insurance billing; however, coverage is not guaranteed.
- You are responsible for any costs not covered by insurance.
- Financing options, if offered, are subject to third-party approval and terms.
10. Privacy and Health Information (HIPAA)
We respect your privacy and protect your personal and health information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA, where applicable).
Please review our Privacy Policy
11. SMS/Text Messaging (A2P Compliance)
By providing your phone number, you consent to receive SMS messages from Hearing Professionals of Oregon regarding appointments, service updates, and promotions.
- Message frequency may vary
- Message and data rates may apply
- Reply STOP to opt out
- Reply HELP for assistance
Consent is not a condition of purchase.
12. Limitation of Liability
To the fullest extent permitted under Oregon law, Hearing Professionals of Oregon LLC. shall not be liable for indirect, incidental, or consequential damages related to the use of our products or services.
13. Intellectual Property
All website content, branding, and materials are the property of Hearing Professionals of Oregon LLC. and may not be used without permission.
14. Governing Law
These Terms are governed by the laws of the State of Oregon.
15. Changes to Terms
We reserve the right to update these Terms at any time. Updates will be posted with a revised effective date.
16. Contact Information
Hearing Professionals of Oregon
2149 Centennial Plaza, #2
Eugene, OR 97404
541-790-2004
tess@hearbetteroregon.com
